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Welcome to our new website,
improved layout and easy navigation to help
you find the things you need quickly and easily.
Browse through the various sections by clicking
on one of the tabs above.
To make it easier to find what you need for
your project, we have split the products down
into subcategories.
You can now place your order online via our
fully secure order page. Just add items to your
cart and then checkout, just like popping to
the shops but at anytime of the day and from
the comfort of your own home.
if you are struggling to find what you need
here on our website, please don't hesitate to
contact us by clicking on the 'Contact
Us' tab, or call 015242
63377 and we will be more than
happy to help you.
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DELIVERY
TERMS
Usually by return. Customers will be notified
if a delay of more than 7 days is anticipated.
Strictly cash with order, except to approved accounts.
Written, Verbal, Fax, and E-mail orders by VISA,
MASTERCARD, DELTA, SWITCH and SOLO are all welcome.
Cheques and Postal orders, made payable to PENNINE
OUTDOOR, are welcome with orders sent through
the post.
EXPORT
ORDERS
Payment can only be accepted in Sterling, by
Credit Card, Eurocheque, Bank Draft or Debit
Card. Our prices include VAT. Customers in the
UK who are VAT registered can reclaim VAT in
the usual way. EU Customers who are VAT registered
may deduct the VAT from our prices. Customers
from NON-EU countries deduct 10% from the price
list- this represents the deduction of VAT and
the addition of a small export charge.
GUARANTEE
Pennine Outdoor materials are top quality, the
best available, and are examined carefully before
despatch. Nevertheless a full refund of the
purchase price (not including postage and packing)
will be given on any goods returned to us undamaged
and uncut, providing that this is within 21
day from the date of despatch from our premises.
NO CLAIMS FOR SHORTAGES OR DAMAGES WILL
BE ENTERTAINED UNLESS NOTIFIED IN WRITING WITHIN
10 DAYS OF DESPATCH.
DISCOUNTS
Available for trade and bulk customers. Please
enquire for details.
BUSINESS
HOURS
Opening hours are Mon-Wed 9am-4pm. Thurs 9am
-12.30pm. Fri 9am-4pm.
MAKING-UP
HINTS
A sheet containing useful hints and tips is
included with each order.
LABELS
Appropriate manufacturer's labels, and sew-in
Pennine Outdoor labels are sent free with every
order.
ABRASION
DAMAGE
It should be borne in mind that this is possible
on ANY coated material. We suggest that extra
material be ordered for doubling on areas of
hard use such as trouser seats and shoulders
if a heavy rucksack is to be carried.
ADVICE
We believe that almost 40 years experience has
given us a wide ranging knowledge in the variety
of specialist outdoor materials available and
under development. Likewise we feel able to
advise impartially on the uses for which they
are most suitable. Our knowledge and experience
are at your disposal, please do not hesitate
to ask. Extra samples of any fabrics are available.
Materials not on our list can usually be obtained
if required.
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